| DisplayName | Description | ID | Target | Category | Enabled | Instance Name | Counter Name | Frequency | Event_ID | Event Source | Alert Generate | Alert Severity | Alert Priority | Remotable | Event Log |
| Alert on Claims Authentication Attempts | Alert on Claims Authentication Attempts | Microsoft.Dynamics.CRM.Alert_On_Claims_Authentication_Attempts | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | ClaimsAuthenticationAttemptsInTheLastMinute | 900 | 0 | | True | Warning | Normal | True | |
| Alert on Claims Authentication Failures | Alert on Claims Authentication Failures | Microsoft.Dynamics.CRM.Alert_On_Claims_Authentication_Failures | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | ClaimsAuthenticationFailuresInTheLastMinute | 60 | 0 | | True | Warning | Normal | True | |
| Alert On CRM Post Authentication Attempts | Alert On CRM Post Authentication Attempts | Microsoft.Dynamics.CRM.Alert_On_Crm_Post_Authentication_Attempts | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | CrmPostAuthenticationAttemptsInTheLastMinute | 60 | 0 | | True | Warning | Normal | True | |
| Alert On CRM Post Authentication Failures | Alert On CRM Post Authentication Failures | Microsoft.Dynamics.CRM.Alert_On_CRM_Post_Authentication_Failures | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | CrmPostAuthenticationFailuresInTheLastMinute | 60 | 0 | | True | Warning | Normal | True | |
| Alert On Passport Authentication Attempts | Alert On Passport Authentication Attempts | Microsoft.Dynamics.CRM.Alert_On_Passport_Authentication_Attempts | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | PassportAuthenticationAttemptsInTheLastMinute | 60 | 0 | | True | Warning | Normal | True | |
| Alert On Passport Authentication Failures | Alert On Passport Authentication Failures | Microsoft.Dynamics.CRM.Alert_On_Passport_Authentication_Failures | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | PassportAuthenticationFailuresInTheLastMinute | 60 | 0 | | True | Warning | Normal | True | |
| Alert On Windows Authentication Attempts | Alert On Windows Authentication Attempts | Microsoft.Dynamics.CRM.Alert_On_Windows_Authentication_Attempts | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | WindowsAuthenticationAttemptsInTheLastMinute | 60 | 0 | | True | Warning | Normal | True | |
| Alert On Windows Authentication Failures | Alert On Windows Authentication Failures | Microsoft.Dynamics.CRM.Alert_On_Windows_Authentication_Failures | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | WindowsAuthenticationFailuresInTheLastMinute | 60 | 0 | | True | Warning | Normal | True | |
| Application Pool Could Not Respond To Ping | Application Pool Could Not Respond To Ping | Microsoft.Dynamics.CRM.Application_Pool_Could_Not_Respond_To_Ping | Microsoft.Dynamics.CRM.IIS_Servers | EventCollection | True | | | 0 | 1010 | | True | Error | High | True | System |
| Application Pool Ended Unexpectedly | Application Pool Ended Unexpectedly | Microsoft.Dynamics.CRM.Application_Pool_Ended_Unexpectedly | Microsoft.Dynamics.CRM.IIS_Servers | EventCollection | True | | | 0 | 1009 | | True | Error | High | True | System |
| Application Pool Fatal Communication Error | Application Pool Fatal Communication Error | Microsoft.Dynamics.CRM.Application_Pool_Fatal_Communication_Error | Microsoft.Dynamics.CRM.IIS_Servers | EventCollection | True | | | 0 | 1011 | | True | Error | High | True | System |
| Async Database Backup Failed | Async Database Backup Failed | Microsoft.Dynamics.CRM.Async_Database_Backup_Failed | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | Alert | True | | | 0 | 0 | | True | Warning | Normal | True | Application |
| Async Database Operation Failed [Will Retry] | Async Database Operation Failed [Will Retry] | Microsoft.Dynamics.CRM.Async_Database_Operation_Failed_Will_Retry | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | False | | | 0 | 0 | | True | Warning | Normal | True | Application |
| Async Database Transactional Log Backup Failed | Async Database Transactional Log Backup Failed | Microsoft.Dynamics.CRM.Async_Database_Transactional_Log_Backup_Failed | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | EventCollection | False | | | 0 | 0 | | True | Warning | Normal | True | Application |
| Async Has Too Many System Jobs Running | Async Has Too Many System Jobs Running | Microsoft.Dynamics.CRM.Async_Has_Too_Many_System_Jobs_Running | Microsoft.Dynamics.CRM.AsyncService_Servers | PerformanceCollection | True | CRM Async Service | Threads in use | 300 | 0 | | False | | | True | |
| Async Job Failed | An async job has failed. Check the event log for more details. | Microsoft.Dynamics.CRM.Async_Job_Failed | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | False | | | 0 | 17424 | MSCRMPlatform | True | Warning | Normal | True | Application |
| Async Maintenance Service Failed To Start | The Microsoft CRM Asynchronous Processing Service (maintenance) service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion. | Microsoft.Dynamics.CRM.Async_Maintenance_Service_Failed_To_Start | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | Alert | True | | | 0 | 0 | | True | Error | High | True | System |
| Async Maintenance Service Timeout | Timeout (30000 milliseconds) waiting for the Microsoft CRM Asynchronous Processing Service (maintenance) service to connect. | Microsoft.Dynamics.CRM.Async_Maintenance_Service_Timeout | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | Alert | True | | | 0 | 0 | | True | Warning | Normal | True | Application |
| Async operation has been suspended | Async operation has been suspended | Microsoft.Dynamics.CRM.Async_Operation_Has_Been_Suspended | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | True | | | 0 | 17425 | MSCRMAsyncService | True | Warning | Normal | True | Application |
| Async Organization Failed | Async Organization Failed | Microsoft.Dynamics.CRM.Async_Organization_Failed | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | False | | | 0 | 0 | | True | Error | High | True | Application |
| Async Service Cannot Re-Start | Async Service Cannot Re-Start | Microsoft.Dynamics.CRM.Async_Service_Cannot_Re_Start_ASYNC | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | False | | | 0 | 0 | | True | Error | Normal | True | Application |
| Async Service - Error while dequeuing from an organization database | Async Service encounted a severe error while processing an organization's queue. | Microsoft.Dynamics.CRM.Async_Service_Failed_While_Managing_Organization_Queue | Microsoft.Dynamics.CRM.AsyncService_Servers | Alert | True | | | 0 | 0 | | True | Error | Normal | True | Application |
| Async Service Has Problems Accessing Config DB | Async Service Has Problems Accessing Config DB | Microsoft.Dynamics.CRM.Async_Service_Has_Problems_Accessing_Config_DB | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | True | | | 0 | 0 | | True | Error | High | True | Application |
| Async Service Has Problems Accessing Org DB | Async Service Has Problems Accessing Org DB | Microsoft.Dynamics.CRM.Async_Service_Has_Problems_Accessing_Org_DB | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | False | | | 0 | 0 | | True | Error | Normal | True | Application |
| Microsoft Dynamics CRM Asynchronous Processing Service is not running | Microsoft Dynamics CRM Asynchronous Processing Service is not running | Microsoft.Dynamics.CRM.Async_service_is_not_running | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | False | | | 0 | 0 | | True | Error | Normal | True | System |
| Async Job failed in an unexpected manner | An Async job failed with an unexpected exception. | Microsoft.Dynamics.CRM.Async_Service_Job_Failed_Unexpectedly | Microsoft.Dynamics.CRM.AsyncService_Servers | Alert | True | | | 0 | 0 | | True | Error | Normal | True | Application |
| Cached Webstore Deployment Information has Expired | | Microsoft.Dynamics.CRM.Cached_Webstore_Deployment_Information_Expired | Microsoft.Dynamics.CRM.Web_App_Servers | EventCollection | True | | | 0 | 0 | | True | Error | Normal | True | Application |
| ConfigDB Windows Authentication Attempts In The Last Minute | ConfigDB Windows Authentication Attempts In The Last Minute | Microsoft.Dynamics.CRM.ConfigDB_Windows_Authentication_Attempts_In_The_Last_Minute | Microsoft.Dynamics.CRM.Common | PerformanceCollection | True | CRM Authentication | ConfigDBWindowsAuthenticationAttemptsInTheLastMinute | 300 | 0 | | False | | | True | |
| ConfigDB Windows Authentication Failures In The Last Minute | ConfigDB Windows Authentication Failures In The Last Minute | Microsoft.Dynamics.CRM.ConfigDB_Windows_Authentication_Failures_In_The_Last_Minute | Microsoft.Dynamics.CRM.Common | PerformanceHealth | False | CRM Authentication | ConfigDBWindowsAuthenticationFailuresInTheLastMinute | 60 | 0 | | True | Error | High | True | |
| Config DB Configuration Error | Config DB Configuration Error | Microsoft.Dynamics.CRM.Config_DB_Configuration_Error | Microsoft.Dynamics.CRM.Common | EventCollection | False | | | 0 | 18432 | ConfigDB | True | Error | High | True | Application |
| Solution import failed | Indicates when a solution import fails. | Microsoft.Dynamics.CRM.Customization_Import_Failed | Microsoft.Dynamics.CRM.SDK_Servers | EventCollection | True | | | 0 | 19457 | MSCRMWebService | True | Information | Low | True | Application |
| Customization Uninstall Failed | Uninstalling a customization failed. | Microsoft.Dynamics.CRM.Customization_Uninstall_Failed | Microsoft.Dynamics.CRM.SDK_Servers | EventCollection | True | | | 0 | 19459 | MSCRMWebService | True | Warning | Normal | True | Application |
| Database error while updating operation status | Database error while updating operation status | Microsoft.Dynamics.CRM.Database_Error_While_Updating_Operation_Status | Microsoft.Dynamics.CRM.AsyncService_Servers | EventCollection | True | | | 0 | 17414 | MSCRMAsyncService | True | Warning | Normal | True | Application |
| Deletion Service Failed To Retrieve List Of Tables For Cleanup | Deletion Service Failed To Retrieve List Of Tables For Cleanup | Microsoft.Dynamics.CRM.Deletion_Service_Failed_To_Retrieve_List_Of_Tables_For_Cleanup | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | EventCollection | False | | | 0 | 16394 | MSCRMDeletionService | True | Warning | Normal | True | Application |
| Deletion Service Failed To Successfully Perform Cleanup | Deletion Service Failed To Successfully Perform Cleanup | Microsoft.Dynamics.CRM.Deletion_Service_Failed_To_Successfully_Perform_Cleanup | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | EventCollection | False | | | 0 | 16387 | MSCRMDeletionService | True | Warning | Normal | True | Application |
| Error Reporting Settings Tampered | Error Reporting Settings Tampered | Microsoft.Dynamics.CRM.Error_Reporting_Settings_Tampered | Microsoft.Dynamics.CRM.Web_App_Servers | EventCollection | False | | | 0 | 0 | | True | Warning | Normal | True | Application |
| Error Report Upload Failure | Error Report Upload Failure | Microsoft.Dynamics.CRM.Error_Report_Upload_Failure | Microsoft.Dynamics.CRM.Web_App_Servers | EventCollection | True | | | 0 | 0 | | True | Warning | Normal | True | |
| Error while backing up database for organization | Error while backing up database for organization | Microsoft.Dynamics.CRM.Error_While_Backing_Up_Database_For_Organization | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | EventCollection | True | | | 0 | 17422 | MSCRMAsyncService$maintenance | True | Warning | High | True | Application |
| Error while backing up database transaction log for organization | Error while backing up database transaction log for organization | Microsoft.Dynamics.CRM.Error_While_Backing_Up_Database_Transaction_Log_For_Organization | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | Alert | True | | | 0 | 17423 | MSCRMAsyncService$maintenance | True | Warning | High | True | Application |
| Failed CrmService Requests | Failed CrmService Requests | Microsoft.Dynamics.CRM.Failed_CrmService_Requests | Microsoft.Dynamics.CRM.SDK_Servers | PerformanceCollection | True | CRM Server | Failed Organization Service Requests | 900 | 0 | | False | | | True | |
| Failed Discovery Service Requests | Failed Discovery Service Requests | Microsoft.Dynamics.CRM.Failed_Discovery_Service_Requests | Microsoft.Dynamics.CRM.Discovery_Service_Server | PerformanceCollection | True | CRM Discovery | Failed Discovery Service Requests | 300 | 0 | | False | | | True | |
| Failed InProcess CrmService Requests | Failed InProcess CrmService Requests | Microsoft.Dynamics.CRM.Failed_InProcess_CrmService_Request | Microsoft.Dynamics.CRM.Web_App_Servers | PerformanceCollection | True | CRM Server | Failed InProcess CrmService Requests | 900 | 0 | | False | | | True | |
| Failed Metadata Requests | Failed Metadata Requests | Microsoft.Dynamics.CRM.Failed_Metadata_Requests | Microsoft.Dynamics.CRM.SDK_Servers | PerformanceCollection | True | CRM Server | Failed Organization Service Metadata Requests | 900 | 0 | | False | | | True | |
| Failed Report Render Requests | Failed Report Render Requests | Microsoft.Dynamics.CRM.Failed_Report_Render_Requests | Microsoft.Dynamics.CRM.Web_App_Servers | PerformanceCollection | True | CRM Server | Failed Report Render Requests | 900 | 0 | | False | | | True | |
| Failed To Create New Partition On AuditBase | Failed To Create New Partition On AuditBase | Microsoft.Dynamics.CRM.Failed_To_Create_New_Partition_on_AuditBase | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | Alert | True | | | 0 | 24321 | MSCRMAsyncService | True | Warning | Normal | True | Application |
| Failed To Drop Partition On AuditBase | Failed to drop partition on AuditBase | Microsoft.Dynamics.CRM.Failed_To_Drop_Partition_On_AuditBase | Microsoft.Dynamics.CRM.Web_App_Servers | Alert | True | | | 0 | 24322 | MSCRMPlatform | True | Warning | Normal | True | Application |
| Failed to Unzip File | Unzip service failed to unzip file. | Microsoft.Dynamics.CRM.Failed_To_Unzip_File | Microsoft.Dynamics.CRM.Web_App_Servers | Alert | True | | | 0 | 24320 | MSCRMUnzipService | True | Warning | Normal | True | Application |
| Failure Executing Report Data Set | Failure Executing Report Data Set | Microsoft.Dynamics.CRM.Failure_Executing_Report_Data_Set | Microsoft.Dynamics.CRM.SSRS_Servers | EventCollection | False | | | 0 | 19972 | MSCRMReportingDataConnector | True | Information | Low | True | Application |
| Failure Opening Report Data Connection | Failure Opening Report Data Connection | Microsoft.Dynamics.CRM.Failure_Opening_Report_Data_Connection | Microsoft.Dynamics.CRM.SSRS_Servers | EventCollection | True | | | 0 | 19971 | MSCRMReportingDataConnector | False | | | True | Application |
| Failure while monitoring async operations queue | Failure while monitoring async operations queue
| Microsoft.Dynamics.CRM.Failure_While_Monitoring_Async_Operations_Queue | Microsoft.Dynamics.CRM.AsyncService_Servers | Alert | True | | | 0 | 17411 | MSCRMAsyncService | True | Warning | Normal | True | Application |
| Failure while starting monitoring for async operations queue | Failure while starting monitoring for async operations queue | Microsoft.Dynamics.CRM.Failure_While_Starting_Monitoring_For_Async_Operations_Queue | Microsoft.Dynamics.CRM.AsyncService_Servers | Alert | True | | | 0 | 17410 | MSCRMAsyncService | True | Warning | Normal | True | Application |
| Failed to Load Authentication Pipeline | The initialization of the CRM authentication pipeline has failed and all user requests to this CRM server role computer will be denied. | Microsoft.Dynamics.CRM.Fail_To_Load_Pluggable_Auth_Pipeline | Microsoft.Dynamics.CRM.Common | EventCollection | True | | | 0 | 17205 | MSCRMAuthentication | True | Error | Normal | True | Application |
| E-mail Router Work Item Aborted | An e-mail router provider work item has been aborted because it has been running for longer than the allowed execution time. This behavior may occur when there is a problem with the network or because the e-mail server is busy.
| Microsoft.Dynamics.CRM.ids_Aborting_Provider_Now_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 14494 | MSCRMEmail | True | Warning | Normal | True | Application |
| Insufficient Privileges to Send E-Mail | The access credentials that you have specified have insufficient delegate permissions to send the e-mail message. Contact your Microsoft Exchange administrator to grant the required permissions.
| Microsoft.Dynamics.CRM.ids_Add_Delegate_Error | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 41230 | MSCRMEmail | True | Warning | Normal | True | Application |
| Error Occurred While Checking Connection to CRM Server | An error occurred while checking the connection to the Microsoft Dynamics CRM server.
| Microsoft.Dynamics.CRM.ids_Checking_CRM_Server_Connectivity_Failed | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 5689 | MSCRMEmail | True | Warning | Normal | True | Application |
| Error Occurred While Checking Connection to E-mail Server | An error occurred while checking the connection to e-mail server.
| Microsoft.Dynamics.CRM.ids_Checking_Email_Server_Connectivity_Failed | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 9663 | MSCRMEmail | True | Warning | Normal | True | Application |
| E-mail Router Service Cannot Connect to CRM Server | The E-mail Router service cannot connect to the Microsoft Dynamics CRM server or the Microsoft Dynamics CRM Online server to access user and queue information.
| Microsoft.Dynamics.CRM.ids_Error_During_Config_Update | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 6188 | MSCRMEmail | True | Warning | Normal | True | Application |
| Insufficient Privileges to Access Mailbox | The remote Microsoft Exchange e-mail server returned the error "(401) Unauthorized". Verify that you have permission to connect to the mailbox.
| Microsoft.Dynamics.CRM.ids_Exchange_Mailbox_401_Error | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 39182 | MSCRMEmail | True | Warning | Normal | True | Application |
| Mailbox Not Found for User or Queue | The remote Microsoft Exchange e-mail server returned the error "(404) Not Found". This user or queue does not have a mailbox. Create a mailbox and try again.
| Microsoft.Dynamics.CRM.ids_Exchange_Mailbox_404_Error | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 4849 | MSCRMEmail | True | Warning | Normal | True | Application |
| Incorrect Exchange Web Services URL | Verify that you specified the correct Exchange Web Services URL.
| Microsoft.Dynamics.CRM.ids_Exchange_Mailbox_405_Error | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 15250 | MSCRMEmail | True | Warning | Normal | True | Application |
| Target Mailbox Not Found in Store | The specified object was not found in the store. Verify that the specified user credentials have Receive permission on the target mailbox.
| Microsoft.Dynamics.CRM.ids_Exchange_Mailbox_Error_Item_Not_Found | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 43253 | MSCRMEmail | True | Warning | Normal | True | Application |
| Service Account Cannot be Authenticated | The selected Microsoft Dynamics CRM account cannot be authenticated. Please make sure the selected account is a valid account for the specified Microsoft Dynamics CRM organization, or has permission to impersonate other users.
| Microsoft.Dynamics.CRM.ids_Insufficient_Account_Membership_Error | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 51242 | MSCRMEmail | True | Warning | Normal | True | Application |
| Service Account Has Insufficient Permissions | The selected Microsoft Dynamics CRM account has insufficient permissions. Please select an account with the Microsoft Dynamics CRM Administrator role, or permission to impersonate other users.
| Microsoft.Dynamics.CRM.ids_Insufficient_Account_Permissions_Error | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 61018 | MSCRMEmail | True | Warning | Normal | True | Application |
| Missing Credentials for Queue | The credentials to access the mailbox to send and receive e-mail are not specified in the Microsoft Dynamics CRM queue record for the queue.
| Microsoft.Dynamics.CRM.ids_Missing_Credentials_Queue | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 30413 | MSCRMEmail | True | Warning | Normal | True | Application |
| Missing Credentials for User | The credentials to access the mailbox to send and receive e-mail are not specified in the Microsoft Dynamics CRM user record for the user.
| Microsoft.Dynamics.CRM.ids_Missing_Credentials_User | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 29287 | MSCRMEmail | True | Warning | Normal | True | Application |
| Error Occurred While Opening Mailbox | An error occurred while opening mailbox.
| Microsoft.Dynamics.CRM.ids_Opening_Mailbox_Failed_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 26090 | MSCRMEmail | True | Warning | Normal | True | Application |
| Organization Name is Case Sensitive | The organization name in the URL is case-sensitive. You must type the organization name in the URL exactly as it appears in the Microsoft Dynamics CRM server.
| Microsoft.Dynamics.CRM.ids_Org_Matching_Casing_Compare_Failed | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 6996 | MSCRMEmail | True | Warning | Normal | True | Application |
| Organization Name is Not Valid | The specified CRM organization name is not valid.
| Microsoft.Dynamics.CRM.ids_Org_Matching_Failed | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 64408 | MSCRMEmail | True | Warning | Normal | True | Application |
| Error Occurred While Checking for Outgoing E-Mail | An error occurred while checking for outgoing e-mail messages to process.
| Microsoft.Dynamics.CRM.ids_Outbound_Next_Message_Failed_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 61346 | MSCRMEmail | True | Warning | Normal | True | Application |
| SSL Authentication Failed | SSL authentication failed because there was a problem with the certificate.
| Microsoft.Dynamics.CRM.ids_Pop3_Certificates_Failed_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 6822 | MSCRMEmail | True | Warning | Normal | True | Application |
| NLTM Authentication is Not Supported | NTLM authentication is not supported by this POP3 e-mail server. You must specify another authentication type.
| Microsoft.Dynamics.CRM.ids_Pop3_NTLM_Support_Failed_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 8168 | MSCRMEmail | True | Warning | Normal | True | Application |
| Error Occurred While Processing Outgoing E-mail | An error occurred while processing the outgoing e-mail message.
| Microsoft.Dynamics.CRM.ids_Process_Message_Failed_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 61042 | MSCRMEmail | True | Warning | Normal | True | Application |
| CRM Server Version is Not Compatible with E-mail Router | The version of Microsoft Dynamics CRM is not supported with the E-mail Router.
| Microsoft.Dynamics.CRM.ids_Router_Version_Invalid_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 40215 | MSCRMEmail | True | Warning | Normal | True | Application |
| E-mail Router Version is Not Compatible with CRM Server | The E-mail Router service that is installed is not a supported version. The E-mail Router version is an earlier or later version then expected by the Microsoft Dynamics CRM server. | Microsoft.Dynamics.CRM.ids_Router_Version_Too_Old_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | False | | | 0 | 36673 | MSCRMEmail | True | Warning | Normal | True | Application |
| E-mail Router Service Could Not Run Service Background Thread | The E-mail Router service could not run the service main background thread. The E-mail Router service cannot continue and will now shut down.
| Microsoft.Dynamics.CRM.ids_Running_Service_Failed_Format | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 16192 | MSCRMEmail | True | Error | High | True | Application |
| Invalid CRM Discovery Service URL | You have specified an invalid CRM discovery service URL. You must enter a URL for a CRM server that is running the discovery Web service.
| Microsoft.Dynamics.CRM.ids_Web_Application_Url_Not_Discovery_Url | Microsoft.Dynamics.CRM.Email_Router | Alert | True | | | 0 | 14849 | MSCRMEmail | True | Warning | Normal | True | Application |
| Incoming e-mail messages discarded | Total number of incoming e-mail messages not accepted for delivery | Microsoft.Dynamics.CRM.Incoming_Email_Messages_Discarded | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Incoming e-mail messages discarded | 900 | 0 | | False | | | True | |
| Incoming e-mail messages potentially corrupted | Total number of incoming e-mail messages that are potentially corrupted
| Microsoft.Dynamics.CRM.Incoming_Email_Messages_Potentially_Corrupted | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Incoming e-mail messages potentially corrupted | 900 | 0 | | False | | | True | |
| Incoming e-mail messages processed per second | Number of incoming e-mail messages processed per second
| Microsoft.Dynamics.CRM.Incoming_Email_Messages_Processed_Per_Second | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Incoming e-mail messages processed per second | 900 | 0 | | False | | | True | |
| Incoming e-mail messages undelivered | Total number of incoming e-mail messages not delivered successfully
| Microsoft.Dynamics.CRM.Incoming_Email_Messages_Undelivered | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Incoming e-mail messages undelivered | 900 | 0 | | False | | | True | |
| Incoming mailbox access attempt failures | Total number of unsuccessful mailbox access attempts for incoming e-mail messages
| Microsoft.Dynamics.CRM.Incoming_Mailbox_Access_Attempt_Failures | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Incoming mailbox access attempt failures | 900 | 0 | | False | | | True | |
| ISV Plug-in Has Thrown An Unexpected Exception | ISV Plug-in Has Thrown An Unexpected Exception | Microsoft.Dynamics.CRM.ISV_Plug_In_Has_Thrown_An_Unexpected_Exception | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | EventCollection | True | | | 0 | 0 | | True | Warning | Normal | False | Application |
| Language provisioning failed | Indicates when provisioning fails for a language. | Microsoft.Dynamics.CRM.LanguageProvisioningFailed | Microsoft.Dynamics.CRM.SDK_Servers | EventCollection | True | | | 0 | 19458 | MSCRMWebService | True | Information | Low | True | Application |
| Language Translations Labels Import Failed | Language Translations Labels Import Failed | Microsoft.Dynamics.CRM.Language_Translations_Import_Failed | Microsoft.Dynamics.CRM.SDK_Servers | EventCollection | True | | | 0 | 19456 | MSCRMWebService | True | Information | Normal | True | Application |
| Locator Service Failed Cache Flush Requests | Locator Service Failed Cache Flush Requests | Microsoft.Dynamics.CRM.Locator_Service_Failed_Cache_Flush_Requests | Microsoft.Dynamics.CRM.Common | PerformanceCollection | True | CRM LocatorService | LocatorServiceFailedCacheFlushRequests | 900 | 0 | | False | | | True | |
| Locator Service Total Cache Flush Requests | Locator Service Total Cache Flush Requests | Microsoft.Dynamics.CRM.Locator_Service_Total_Cache_Flush_Requests | Microsoft.Dynamics.CRM.Common | PerformanceCollection | True | CRM LocatorService | LocatorServiceTotalCacheFlushRequests | 900 | 0 | | False | | | True | |
| OrgDB Timeout Alert | | Microsoft.Dynamics.CRM.OrgDB_Timeout_Alert | Microsoft.Dynamics.CRM.Web_App_Servers | Alert | True | | | 0 | 0 | | True | Error | Normal | True | Application |
| Outgoing e-mail messages processed per second | Number of outgoing messages processed per second
| Microsoft.Dynamics.CRM.Outgoing_Email_Messages_Processed_Per_Second | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Outgoing e-mail messages processed per second | 900 | 0 | | False | | | True | |
| Outgoing e-mail messages undelivered | Total number of outgoing e-mail messages not delivered successfully
| Microsoft.Dynamics.CRM.Outgoing_Email_Messages_Undelivered | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Outgoing e-mail messages undelivered | 900 | 0 | | False | | | True | |
| Passport Authentication Attempt Failures In The Last Minute | Passport Authentication Attempt Failures In The Last Minute | Microsoft.Dynamics.CRM.Passport_Authentication_Attempt_Failures_In_The_Last_Minute | Microsoft.Dynamics.CRM.Common | PerformanceCollection | True | CRM Authentication | PassportAuthenticationFailuresInTheLastMinute | 300 | 0 | | False | | | True | |
| Performance Counters Load Failure Alert | Performance Counters Load Failure Alert | Microsoft.Dynamics.CRM.Performance_Counters_Load_Failure_Alert | Microsoft.Dynamics.CRM.Common | EventCollection | True | | | 0 | 17188 | MSCRMPerfCounters | True | Warning | Normal | True | Application |
| Reindexing failed | Reindexing failed | Microsoft.Dynamics.CRM.Reindexing_Failed | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | EventCollection | False | | | 0 | 17421 | MSCRMAsyncService | True | Warning | Normal | True | Application |
| Report Render Failure | Report Render Failure | Microsoft.Dynamics.CRM.Report_Render_Failure | Microsoft.Dynamics.CRM.Web_App_Servers | EventCollection | False | | | 0 | 19714 | MSCRMReporting | False | | | True | Application |
| Report Server Cannot Create The Trace Log | Report Server Cannot Create The Trace Log | Microsoft.Dynamics.CRM.Report_Server_Cannot_Create_The_Trace_Log | Microsoft.Dynamics.CRM.SSRS_Servers | EventCollection | False | | | 0 | 0 | | True | Warning | Normal | True | Application |
| Report Server Web Service Failure | Report Server Web Service Failure | Microsoft.Dynamics.CRM.Report_Server_Web_Service_Failure | Microsoft.Dynamics.CRM.Web_App_Servers | EventCollection | False | | | 0 | 19712 | MSCRMReporting | False | | | True | Application |
| Report Server Web Service SOAP Failure | Report Server Web Service SOAP Failure | Microsoft.Dynamics.CRM.Report_Server_Web_Service_SOAP_Failure | Microsoft.Dynamics.CRM.Web_App_Servers | EventCollection | False | | | 0 | 19713 | MSCRMReporting | True | Information | Low | True | Application |
| Sandbox Host Start Failed | The Sandbox Host service failed to start. | Microsoft.Dynamics.CRM.Sandbox_Host_Start_Failed | Microsoft.Dynamics.CRM.Sandbox_Service | Alert | True | | | 0 | 20240 | | True | Error | Normal | True | Application |
| Sandbox Host Unavailable | A Sandbox Host is not available | Microsoft.Dynamics.CRM.Sandbox_Host_Unavailable | Microsoft.Dynamics.CRM.Sandbox_Service | Alert | True | | | 0 | 20247 | | True | Error | Normal | True | Application |
| Sandbox Sdk Listener Start Failed | The Sandbox SDK Listener failed to start | Microsoft.Dynamics.CRM.Sandbox_Sdk_Listener_Start_Failed | Microsoft.Dynamics.CRM.Sandbox_Service | Alert | True | | | 0 | 20242 | | True | Error | Normal | True | Application |
| Sandbox Worker Start Failed | A Sandbox Worker process failed to start | Microsoft.Dynamics.CRM.Sandbox_Worker_Start_Failed | Microsoft.Dynamics.CRM.Sandbox_Service | Alert | True | | | 0 | 20241 | | True | Error | Normal | True | Application |
| Sandbox Worker Terminated | The Sandbox Host service has terminated a Sandbox Worker process. | Microsoft.Dynamics.CRM.Sandbox_Worker_Terminated | Microsoft.Dynamics.CRM.Sandbox_Service | Alert | False | | | 0 | 20227 | | True | Warning | Normal | True | Application |
| Service configuration refreshes | Total number of times the configuration was refreshed
| Microsoft.Dynamics.CRM.Service_Configuration_Refreshes | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service configuration refreshes | 900 | 0 | | False | | | True | |
| Service configuration scheduling cycles | Total number of times a scheduling cycle occurred
| Microsoft.Dynamics.CRM.Service_Configuration_Scheduling_Cycles | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service configuration scheduling cycles | 900 | 0 | | False | | | True | |
| Service providers aborted | Total number of times a service provider was aborted because it took too long to execute
| Microsoft.Dynamics.CRM.Service_Providers_Aborted | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service providers aborted | 900 | 0 | | False | | | True | |
| Service providers failed | Total number of times a service provider failed during execution
| Microsoft.Dynamics.CRM.Service_Providers_Failed | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service providers failed | 900 | 0 | | False | | | True | |
| Service providers refreshed | Total number of times a service provider was changed and had its configuration refreshed
| Microsoft.Dynamics.CRM.Service_Providers_Refreshed | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service providers refreshed | 900 | 0 | | False | | | True | |
| Service providers removed | Total number of times a service provider was deleted from the configuration and removed from the schedule
| Microsoft.Dynamics.CRM.Service_Providers_Removed | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service providers removed | 900 | 0 | | False | | | True | |
| Service providers started | Total number of times a scheduled service provider was started
| Microsoft.Dynamics.CRM.Service_Providers_Started | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service providers started | 900 | 0 | | False | | | True | |
| Service provider load failures | Total number of times a service provider could not be loaded
| Microsoft.Dynamics.CRM.Service_Provider_Load_Failures | Microsoft.Dynamics.CRM.Email_Router | PerformanceCollection | True | MSCRMEmail | Service provider load failures | 900 | 0 | | False | | | True | |
| SMTP Service is not running | SMTP Service is not running | Microsoft.Dynamics.CRM.SMTP_Service_is_not_running_WEBAPP | Microsoft.Dynamics.CRM.Web_App_Servers | EventCollection | False | | | 0 | 0 | | True | Error | High | True | |
| The Report Server Failed To Write To The Trace Log | The Report Server Failed To Write To The Trace Log | Microsoft.Dynamics.CRM.The_Report_Server_Failed_To_Write_To_The_Trace_Log | Microsoft.Dynamics.CRM.SSRS_Servers | EventCollection | False | | | 0 | 0 | | False | | | True | Application |
| The Report Server Has Detected A Possible Denial Of Service Attack | The Report Server Has Detected A Possible Denial Of Service Attack | Microsoft.Dynamics.CRM.The_Report_Server_Has_Detected_A_Possible_Denial_Of_Service_Attack | Microsoft.Dynamics.CRM.SSRS_Servers | EventCollection | False | | | 0 | 0 | | False | | | True | Application |
| The Report Server Windows Service (MSSQLSERVER) Cannot Connect To The Report Server Database | The Report Server Windows Service (MSSQLSERVER) Cannot Connect To The Report Server Database | Microsoft.Dynamics.CRM.The_Report_Server_Windows_Service_MSSQLSERVER_Cannot_Connect_To_The_Report_Server_Database | Microsoft.Dynamics.CRM.SSRS_Servers | EventCollection | True | | | 0 | 0 | | True | Warning | Normal | True | Application |
| Total ABP Sync Requests | Total ABP Sync Requests | Microsoft.Dynamics.CRM.Total_ABP_Sync_Requests | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | PerformanceCollection | True | CRM OutlookSync | Total ABP Sync Requests | 900 | 0 | | False | | | True | |
| Total Discovery Service Requests | Total Discovery Service Requests | Microsoft.Dynamics.CRM.Total_Discovery_Service_Requests | Microsoft.Dynamics.CRM.Discovery_Service_Server | PerformanceCollection | True | CRM Discovery | Total Discovery Service Requests | 900 | 0 | | False | | | True | |
| Total Offline Sync Requests | Total Offline Sync Requests | Microsoft.Dynamics.CRM.Total_Offline_Sync_Requests | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | PerformanceCollection | True | CRM OutlookSync | Total Offline Sync Requests | 900 | 0 | | False | | | True | |
| Total Operations Completed | Total Operations Completed | Microsoft.Dynamics.CRM.Total_Operations_Completed | Microsoft.Dynamics.CRM.AsyncService_Servers | PerformanceCollection | True | CRM Async Service | Total Operations Completed | 3600 | 0 | | False | | | True | |
| Total Operations Completion Throughput | Total Operations Completion Throughput | Microsoft.Dynamics.CRM.Total_Operations_Completion_Throughput | Microsoft.Dynamics.CRM.AsyncService_Servers | PerformanceCollection | True | CRM Async Service | Total Operations Completion Throughput | 300 | 0 | | False | | | True | |
| Total Operations Failed With Retry | Total Operations Failed With Retry | Microsoft.Dynamics.CRM.Total_Operations_Failed_With_Retry | Microsoft.Dynamics.CRM.AsyncService_Servers | PerformanceHealth | False | CRM Async Service | Total Operations Failed With Retry | 3600 | 0 | | True | Information | Low | True | |
| Total Operations Outstanding | Total Operations Outstanding | Microsoft.Dynamics.CRM.Total_Operations_Outstanding | Microsoft.Dynamics.CRM.AsyncService_Servers | PerformanceCollection | True | CRM Async Service | Total Operations Outstanding | 300 | 0 | | False | | | True | |
| Total Outlook Sync Requests | Total Outlook Sync Requests | Microsoft.Dynamics.CRM.Total_Outlook_Sync_Requests | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | PerformanceCollection | True | CRM OutlookSync | Total Outlook Sync Requests | 900 | 0 | | False | | | True | |
| Total Report Render Requests | Total Report Render Requests | Microsoft.Dynamics.CRM.Total_Report_Render_Requests | Microsoft.Dynamics.CRM.Web_App_Servers | PerformanceCollection | True | CRM Server | Total Report Render Requests | 900 | 0 | | False | | | True | |
| Total Succeeded Offline Sync Requests | Total Succeeded Offline Sync Requests | Microsoft.Dynamics.CRM.Total_Succeeded_Offline_Sync_Requests | Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server | PerformanceCollection | True | CRM OutlookSync | Total Succeeded Offline Sync Requests | 900 | 0 | | False | | | True | |
| Trace File Failure Alert | Trace File Failure Alert | Microsoft.Dynamics.CRM.Trace_File_Failure_Alert | Microsoft.Dynamics.CRM.Common | EventCollection | True | | | 0 | 17156 | MSCRMTracing | True | Warning | Normal | True | Application |
| Certificate Close to Expiration | A certificate registered for use by Microsoft Dynamics CRM is nearing its expiration date. Certificate type: \%1 Certificate Name: \%2 Expiration Date: \%3 Store Location: \%4 Store Name: \%5 | MomUIGeneratedRule0817d5bc6f514398a317d34b69bdf739 | Microsoft.Dynamics.CRM.Common | Alert | True | | | 0 | 25088 | MSCRMMonitoringTest | True | Warning | Normal | True | Application |
| Certificate Expired | A certificate registered for use by Microsoft Dynamics CRM has expired. Certificate type: \%1 Certificate Name: \%2 Expiration Date: \%3 Store Location: \%4 Store Name: \%5 | MomUIGeneratedRule0dd110a0a9eb4e94b6d8a9e0945e0bcc | Microsoft.Dynamics.CRM.Common | Alert | True | | | 0 | 25089 | MSCRMMonitoringTest | True | Error | High | True | Application |